I cannot get in

If you are still signed in on any device, go to Settings and change your password there. You will need to type your current one.

If you are locked out: a student asks any teacher who teaches them, and anyone else asks the school office. They issue a temporary password, and you choose your own the first time you use it.

A temporary password works for 24 hours. After that it stops working and you need a new one — which is deliberate, because a password written on a slip of paper tends to stay in a drawer.

There is a "forgot password" link that emails a reset. Be aware that email does not yet leave our system reliably, so if nothing arrives, that is why — ask a person instead. We will remove this caveat when our email provider is fully approved.

·A teacher can reset a password for a student they teach, and for nobody else. Another teacher, a parent account or a child in a different class is the office’s job.

·Changing your password does not sign your other devices out immediately. Sessions last fifteen minutes, so they end within that. We say this rather than claim a protection we have not built.